When you are out to choose a mover, make sure that the company you approach is not a broker. This is because you might regret the experience you have with them. Here is a list of reasons why you would not want to hire a broker.
Brokers lack all sorts of resources and experience
Brokers lack any operational or logistical capabilities that put them very far behind any local movers. They do not possess any professional movers, moving trucks and proper moving equipment. In majority of the cases, they hardly have any experience. These brokers happen to be mere sales teams that would be booking your move and instead of completing the task themselves, they would be selling it to some local mover.
You may end up waiting on the moving day without professional help
At times, the brokers are unable to sell the job. This means that they fail in forwarding it to a local mover. This could be due to several reasons such as lack of resources, low estimate and lack of availability. Since the job is not forwarded to an actual mover, you would get stranded without the services of a moving company. This could pose a problem to you on your moving day.
The broker will not be accountable for the services
Hiring a broker may leave you immensely frustrated in the end. This is because a moving broker cannot be held accountable for what happens after a local mover has taken responsibility. The brokers would be charging their fees and would not take any responsibility. However, the fees to the broker company in most cases are usually paid by the moving company for providing them with a lead opportunity.
Other adverse consequences of hiring a broker
Some adverse consequences may arise as a result of dealing with brokers.
The final prices charged could be higher
In case you never received an estimate, then there is a possibility that the final price may be raised dramatically once your stuff has been moved by the movers. They would then go on to hold your goods until you pay the new price. This is what is termed as "hostage goods."
You remain unaware of the local mover
You would never know how your local mover until the day of moving. This means you cannot do any research on the company to find out its reputation in the market.
In case things go wrong while moving, then the broker has no responsibility whatsoever. To make matters worse, the local mover may not be insured.
Thus, there are many reasons why you should not prefer brokers. Help 2 Move helps ensure flexible moving with its own fleet and physical warehouses. This is not just a company with an internet presence. They have full time experienced employees who happen to be highly trained. We have to continuously strive for customer service excellence as our business depends on references and repeat customers.
We are licensed and insured having been accredited by major businesses. We take responsibility for lost or damaged goods. Hence, we exert our level best to avoid mistakes.